H1> Terms of Sale Website Spanish Products
1. Rates
Prices for the products are listed at the time of order. In the vision of the product or list of these prices they will be informed in detail of taxes (VAT or the like) before the end of the payment. Prices are displayed VAT excluded. When you formalize the order, the system will inform you in detail, the total tax base thereof, of the taxes to be paid and dispatch costs.
Taxes, fees and shipping costs vary depending on fiscal or geographical area where you do or must be sent on request so it may be amended or discounted after selecting the shipping area.
Discount vouchers may have an expiration date after which they are no longer valid.
2. Payment
Purchases of goods and services may be paid by credit card or debit card or by bank transfer to the account indicated in the system. It may be that not all methods of payment are available to all areas of shipping.
In case you want to pay your purchase by credit card the bank manage the collection in a safe and experienced in management fees for Internet server.
All your data is encrypted and will travel on a secure server SSL ( “Secure Socket Layers”), which ensures that neither the owners of this Virtual Trade or third parties have access to your bank details or credit card.
After entering the data, the bank will validate your credit card and shall recover. At that time the order will be effective and will proceed to process and shipping.
In addition to this, in the case of payment by bank transfer you will request a fax or mail certifying the transaction. In transfer payments to Spain from a different country, the system also requires SWIFT code must indicate in his bank and the account number where you make the deposit.
3. – Returns
The deadline for return of any product/ s in your order is (7) calendar days of receipt.
Purchases of goods and services may be paid by credit card or debit card, by bank transfer to the account indicated. Not all payment options are available for all areas of shipping.
In case of return, you can choose between a refund in vouchers for future orders or a replacement for the same product. In any case, the return is required that the product is accompanied by its original packaging and properly sealed. No refunds for perishable goods will be accepted once broken the original packaging and consumption of the goods.
If the product is spoiled, Spanish Products bear the shipping costs incurred for the return, as long as the products are in original packaging and have not been fully or partially consumed. To process the return please e-mail pilar.perez@spanishproducts.org or pilarspanishproducts@gmail.com indicating the order number, your customer data, date of purchase, date of home delivery, the relevant product / s return and the reason for return.
4 .- Shipping and Handling
Sending cost are on the customer. The customer will be informed at all times before accepting the order, the exact shipping costs arising. Products purchased will be delivered to the person / company and the address within the period specified for each type of shipment.
Products will be served in the areas and countries where the system allows. Spanish Products is not obliged to fulfill orders outside these areas.
If you wish to purchase a product from a country other than those available, please contact us through the email address pilar.perez@spanishproducts.org, or telephone 916 70 50 51, and inform you of the steps to follow.
For domestic shipments delivery time is between 24 and 72 hours from the date of order process.
For international shipments the timeframe could be increased to a maximum of 10 days . Orders will not be PO boxes and reserves the right to withhold delivery of orders with incorrect addresses. In any case, our customer service department will contact you according to data provided to any issues or concerns that may arise in the processing of your order.
5. – Protocol Order
Once the order is placed through the system, you receive an e-mail to the address you have provided us with the complete order information (order number, payment, product, shipping method and complete product pricing, shipping and taxes). This electronic receipt will serve for future negotiations.
6. Jurisdiction
These general conditions are ruled by the Spanish Law. Spanish Products and the user, expressly waiving any other jurisdiction, submit to the Courts of Arganda del Rey for any dispute that may arise from the provision of services subject to these Terms and Conditions.
In the event that the user reside outside of Spain, Spanish Products and the User hereby expressly waive any other jurisdiction, the courts of the city of Arganda del Rey (Spain).